Shipping policy

At LUMON, we offer free shipping on all orders within the United States.

Processing Time
Orders are processed within 1 business day (Monday–Friday, excluding holidays).

Delivery Time
Once shipped, orders typically arrive within 2–5 business days. Delivery times may vary due to carrier delays or weather.

Shipping Area
We currently ship within the United States only.
We do not ship to P.O. Boxes, APO/FPO addresses, or U.S. territories.

Tracking
You’ll receive a tracking number by email once your order ships.

Lost, Stolen, or Damaged Packages

• If your order is delayed or lost, contact us at info@becomelumon.com
• We are not responsible for packages marked as “delivered” by the carrier
• If your order arrives damaged, contact us within 48 hours with photos for a replacement or refund